A new Voice over IP (VoIP) telephone system from Middleground Technologies may be in order. With our new VoIP solutions in Chicagoland, you can rest assured that your business needs will be met and far exceeded.

Is your current phone system not keeping up with the demands of your business, or do you find your company missing calls, or worse yet sales due to lacking functionality or features?

Transform your phone system into a cost-cutting, sales-driving machine.

Middleground’s Hosted PBX provides an enterprise-grade VoIP phone system. Delivered from the cloud, it keeps pace with your growth—and propels your business higher.

Hosted PBX

Rich, enterprise-grade calling features

A powerful web-based control panel

Simple management & scaling

Flat monthly rates cut capital costs. No PBX Hardware

24/7/365 In-House Support with FAST response.

Hosted PBX is a complete business communications system and service. With over 40 calling features, Hosted PBX delivers Fortune 500 style capabilities to small and mid-sized businesses. This powerful cloud-based phone system uses a company’s existing data connection and wiring. Best of all, onsite PBX hardware is not required.

Over 40 calling features let you perform like a big business

  • Automated attendant answers and routes every call
  • Hunt groups ring multiple people at once to help ensure no call goes unanswered
  • Use Outlook to make calls from your desk phone
  • Unlimited calling in the U.S.
  • Conferencing, call forwarding, music-on-hold (see “Features” section for full list)

 Mobility lets you do your job from any location

  • Follow Me automatically forwards calls to mobile phones and other numbers, or rings

multiple numbers at the same time

  • Voicemail-to-email helps ensure messages get through faster
  • Forward and manage faxes and voicemails just like email messages

Preserve capital, simplify management

  • Flat per-user monthly pricing cuts capital investment
  • No phone system hardware or software to buy
  • No wiring to install. Uses your existing data wiring and Internet connection
  • Web-based management tool makes moves, adds and changes simple
  • More reliable than an on premises phone system

Phones

Hosted PBX is powered by Polycom (VVX) and Cisco (SPA) phones designed for office workers, busy managers and front-line staff

  • Easy-to-use interfaces, rich audio quality and productivity features
  • 2-3 line all-purpose phones, 4, 5 & 6 line professional phones, 8-10 line touch screen phones
  • Popular Polycom SoundStation conferencing phones

Polycom VVX
(2, 4, 8 & 10 line models)

Cisco SPA
(3, 4, & 5 line models)

hosted-pbx-cordless

DECT Cordless

Polycom SoundStation
Conference Phones

Features

System Features

  • Voicemail
  • Auto Attendant
  • Call Routing
  • Caller ID
  • Follow Me Forwarding
  • Custom Hold Music
  • Direct Inbound Dialing (DID)
  • Message Waiting Indication
  • Multi Call Appearance
  • Click-to-Call
  • Desktop Console
  • Hunt Groups
  • ACD/Call Queuing
  • Daylight Savings Time
  • Day/Night/Holiday Switching

Phone Features

  • Call Forward
  • Call Hold
  • Call Recording
  • Speakerphone
  • Call Log
  • Call Transfer
  • Call Waiting
  • 3-way Conferencing
  • Do Not Disturb
  • Headset Jack (RJ11)
  • Mute
  • On Hook Dialing
  • Auto Answer
  • Busy Call Forward
  • Directed Call Pickup
  • Phone Book (400 Entries)
  • Phone Lock/Unlock
  • Speed Dial
  • Password
  • Volume Control
  • Administrator Password
  • Named Ring Groups
  • All Page/Intercom
  • Overhead Paging
  • Call Park and Pickup
  • Inbound Caller Name
  • Desktop Softphone
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