Voice Over Internet Protocol (VoIP) is the technology employees can use to place phone calls over an Internet connection instead of a traditional phone line. VoIP has become the top choice for businesses with the rise of remote work, and it offers several benefits. We’ve outlined the top benefits below.

  • Lower Costs: Instead of paying for call minutes or unpredictable long-distance fees, VoIP helps lower your overall costs. There are very little up-front costs, and you only pay for the users that use the service and the features you want.
  • Scalability: VoIP is highly scalable and allows users to scale up or down for the number of users and features needed. Also, you don’t need a skilled technician to visit your office to scale the number of users. It can be easily set up in a single application.
  • Worldwide Access: One of the biggest benefits to VoIP is that it supports a remote workforce. Instead of a phone line limited to a single location, a VoIP system handles phone calls over the Internet, and employees can use the phone system anywhere with an Internet connection.
  • Highly Reliable: While VoIP requires an Internet connection, in case of an Internet outage, a VoIP system can continue to ring on a mobile app or PC softphone.
  • Easy Integration: VoIP easily integrates into a wide variety of existing business systems including Outlook or other email systems.
  • Security: Compared to a traditional telephone connection, VoIP is more secure. It has standardized encryption protocols that cannot be done on a regular phone connection.
  • Enhanced Features: In addition to phone calls, a VoIP system has features like video conferencing and instant messaging. Additionally, voicemails can be forwarded to employees’ emails with transcription.
  • Increased Productivity: Phone calls, video conferencing, text, email, and live chat are all located in one single application. VoIP helps improve communication, productivity, and collaboration.
  • Easy Installation: IP phones are incredibly easy to install. There is no need for expert technicians to run phone wiring through your office.

With fully integrated VoIP unified communications, your business can thrive. Contact us today if you’re interested in learning more.