Mike Vandersky CEO
"They meet our demanding needs."
Middleground Technologies is a prime example of quality and dependable customer service in the Information Technology market. Their ability to meet the extremely demanding technical support needs of our mid-size business is crucial to our company. We are and have been very pleased with Middleground Technologies and their team of professionals for the past seven years. We would not hesitate in recommending them!
Oscar Gonzalez VP of Operations
"99% of issues fixed within minutes."
Middleground Technologies’ monitoring has been a source of great comfort to me. My workstations are remotely monitored on a daily basis. If I have any computer issues, I call Middleground, and a technician quickly calls me back and 99% of the time corrects the problem remotely in just minutes. Recently, when the 1% occurred, they were at my office within a half hour, and the problem was corrected then and there.
Tammy Bates CFO
"Our network has never run as smoothly."
In all my years in business, our network has never run as smoothly has it has since Middleground took over the account.
Middleground has always been very quick to respond to your calls for help when you need it most. I find all of their employees to be friendly and helpful.
Andrew North Managing Partner
"Saved us thousands of dollars."
Middleground Technologies has been our IT professionals for at least four years. They helped me set up computer systems in my office and have handled all services since then. All their employees are professional and knowledgeable. In an effort to control costs, they have now offered me off-site monitoring and service which will save thousands of dollars a year.
Jackson North Law
Kim Lawre Director of Operations
"Comforting to have such high-quality people."
It’s incredibly comforting to have such high-quality people like you and all of Middleground attending so diligently to our needs.
Sandra Collins CEO
"Service has improved as technology has demanded."
We’ve known Middleground for quite some time now. (Now I’m trying to remember how I first came to be your client) The services you provide have evolved and improved as technology has demanded, which is wonderful and a huge help to me.
Jay Goldberg Owner
"The very best in IT support services."
The team at Middleground are brilliant on so many levels. Their quality service, attention to detail and high level of delivery are exceptional. In my opinion, they are far and away the very best in the IT support service business. On several occasions, I’ve successfully referred the team at Middleground to other businesses, and I will continue to do so with absolute confidence.
Denise Taylor Business Manager
"They know to explain complex IT problems."
They have assisted with the IT needs of our art center for over two years. Staff are friendly and helpful and know how to explain complex IT solutions to our employees. Thank you very much to the team for your professionalism and support.
We look forward to continuing our successful working relationship.
Art Curators Chicago
Darnell Biggs President
"Constant friendly customer service has been stellar."
The constant friendly customer service has been stellar as we continue with the managed services offered by Middleground. We have established a wonderful working relationship and look forward to continuing our business relationship with Middleground in the future.
Biggs Architects & Associates
Emilia Pacylowski Office Manager
"I sleep much better at night."
When we were in a bind, Middleground came to the rescue! I always thought of having in house IT personnel, would be the answer. That totally changed, once I worked with Middleground and their team. It's a load of my mind, and I sleep much better at night. The weight of my shoulders has been lifted.
Hartley & Associates, P.C.
Thomas Anders Senior Accountant
“Thrilled about our new setup.”
I just had to let you know how thrilled we are with our new Cloud setup. It increased productivity and kept us safe from Cyber Threats. Thank you!
Sammy Mavin Operations Manager
“Always there to help.”
Our gym is open 24/7/365, so our systems have to be running all the time. We are very pleased with the response time and friendly team at Middleground.
Isaac and Sagar are always there to help us when we need them.
Scott Tobayashi CFO
"Professional, dedicated, customer focused."
Middleground has demonstrated they are a professional, dedicated and customer-focused IT services and support organization.
Mark Martumili President & CEO
"They have never let us down."
We've been with them for seven years; they have never let us down.
Todd Wells IT Director
"Our trusted advisors."
Our business is efficient and very productive due to the excellent service available to us from Middleground. They are our trusted advisors and are always taking extra steps to ensure that we never have major issues that cause us problems. Their hassle-free approach is one of our favorite things about them!
Lightengale Group, LLC
Marcy Kleeman Vice President
"They have made our system fast and secure."
Middleground is always here to provide valuable technical support and advice for our firm. Their team has helped us engineer an efficient network to meet our needs – their continued support has made our system fast, secure, and compliant over the last three years.
Miller & Associates
G.F. Murry Director of Operations
"One of the best service providers ever."
Middleground is one of the best service providers our firm has ever worked with. They are knowledgeable, professional, and courteous – a pleasure to have as part of our business team!
Jerrod Weaver Director
"Pleased to recommend Middleground."
The IT support service provided by Middleground is terrific. It relieves me of the responsibility of system troubleshooting while providing peace of mind that our system is protected, compliant and efficient. Using a 3rd party vendor is much more cost-effective than hiring full-time personnel. I am pleased to recommend Middleground, as they provide a highly valued service to our firm.
Non-Ferrous Founders’ Society
Kathy Cardenas Managing Attorney
"I never receive less than perfect service."
The entire staff of Middleground Technologies is exceptionally professional and considerate. They provide immediate IT services, and they are acutely knowledgeable of their industry. They are proactive in meeting our needs, and I never receive less than perfect service. I remember a specific time when my computers were down, and I felt helpless. They contacted me within minutes and fixed the problem immediately. I was amazed by their knowledge, and I am eternally grateful.
Lucas & Cardenas
Michelle Advaney CEO
"Customer service is over the top."
Middleground customer service is over the top; very professional with the client. They came out to the site and addressed all our needs relating to the computer issues we were experiencing. Their team is very diligent, professional, answered our questions, explained to us what they were doing every step of the way, using plain English – no geek speak. The biggest benefit we received was prompt and immediate turn-around time. We highly recommend Middleground’s IT services!
Amanda Danner Office Manager
"One of the best decisions we've made!"
Our business uses Middleground Technologies to manage our tech, and it was one of the best decisions we've made! So many times we have struggled to attempt to manage our technical issues. It was such stress and a burden. It makes such a difference having this team of professionals available whenever we are in need. Highly recommend!
My Eye Xpert
Jack Davies CEO
"I can’t imagine where I’d be without them"
Chicago Digital Photography