Co-managed IT services have become quite popular among businesses across all industries. This service offers the appeal of extending your IT workforce, without having to maintain a full-blown in-house team. Along with the convenience a co-managed solution brings, a significant amount of resources is also at your disposal to assist with all of your technology needs.
If your organization wants to maintain most of it’s control over its technology, but perhaps lacks the personnel and the equipment to do so, a co-managed solution may just be the ideal option for you.
The real benefit of a co-managed solution is that all services are customizable. For instance, an external provider might supply the servers or hosting, while your internal IT staff provides support for desktops and end-users.
Some of the more advanced processes can all be overseen by Middleground, while your in-house staff takes care of the day-to-day issues.