IT Support Chicago, IL

Middleground takes IT support for Chicago businesses seriously. Our vast expertise allows us to provide essential help-desk solutions 24/7. We ensure VIP treatment to all of our clients, as well as make sure they are well taken care of whenever they contact us for help. We strive to deliver enterprise-quality solutions for businesses of all sizes.

As we know, literally no one has the time or patience for downtime. This is exactly why a break/fix contractor simply just does not fit the bill anymore. Here at MG, we understand the importance of resolving issues quickly. This entails both end-user assistance and infrastructure oversight. We also act in a virtual CIO role as your trusted advisor, with a focus on improving processes and future growth. As a result, we always make sure all problems and and threats are addressed even before they can impact your business.

A reliable outsourced partner is essential to keeping a business running smoothly. This is exactly why we provide specialized onsite and offsite solutions. Not only is our team certified and experienced, but you can rest assured you are receiving efficient, industry-leading assistance when you need it.

MG provides fast and friendly assistance for desktops, servers, networking devices, applications and more. Our team of engineers help build customized solutions that are scalable and grow with your business. We make sure all issues are taken care of before they have time to impact your bottom line. Not only that, but we also offer our valued clients the following:

• Help-Desk: The ideal first point of contact to resolve minor issues. Our 24/7 email and phone options offer immediate communication between your employees and our technicians.
• Remote: Our specialists resolve minor issues by accessing your devices remotely.
• Onsite: Ideal for scheduled maintenance and emergency situations. Our fast response team can diagnose and resolve hardware related issues on the spot.
• Systems: All devices firewalls, access points, routers, switches, and traffic are monitored by our team for optimal operation.

So whether you are looking for onsite or remote help, you can rely on MG to get you where you need to go. We provide the highest level of customer interaction, always going the extra mile to ensure your needs are taken care of. If you depend on your infrastructure for your business, it is important to ensure that your provider is responsive and effective. We will come to your place of business, and give you a full diagnostic snapshot of your technology systems. Speak with us directly by calling 312-637-3377 or request your free assessment to arrange a customized solution for your business today.

At MG, our unparalleled IT outsourcing capabilities ensure that we are ready to assist businesses and internal tech departments, no matter what their requirements may be. Our comprehensive solutions extend to businesses throughout the Chicago area. We offer the expertise and resources to effectively oversee your entire infrastructure.

Our solutions help drive your growth and success, all while empowering your staff with solutions to keep you ahead of the game. We offer a wide range of help-desk services. This, of course, includes fully digital applications, all backed by industry leading experience.

As a result, we can always deliver fast, reliable and flexible managed IT support. Most importantly, we aim to prevent network issues from arising and solve problems swiftly. Above all, we ensure your workplace systems are operating efficiently, within a stable, up-to-date and protected environment.

Outsource your IT needs to professionals that specialize in making sure your business has a lightning-fast connection, as well as state-of-the-art hardware and software. In addition, you can also feel confident knowing that we provide onsite, on-demand assistance to your organization day or night.

Middleground has been in the technology field for over 11 years. By tapping into our collective experience, you get access to a highly skilled team who has encountered every possible issue imaginable. If your current provider is no longer cutting it, speak to our staff about improving your infrastructure today.