Take your company to the next level with our phone systems and fully integrated unified communications.

Middleground utilizes cutting edge business VoIP services for our Chicago area clients. Our Elevate phone system is an advanced digitally-based unified communications and collaboration platform. As a hosted PBX phone system, it enables users to be more mobile, more productive and share ideas and content through a single system.

Whether in the office or remote, Elevate seamlessly integrates all your tools. In other words, no matter if you’re on a desktop phone, mobile phone or even a computer, you can most certainly be sure your system is wrapped into one easy solution, oriented around your employee’s needs and work-styles.

Business VoIP Services Chicago
Business VoIP Chicago
VoIP Services Chicago
Business VoIP Services

Elevate VoIP Services Desktop Application

The Elevate Desktop App brings essential collaboration tools together, so employees can see who is available, chat with colleagues, place and receive calls, share screens, start video calls and share files—all from one application.

  • Have the flexibility to use your desktop application to place and receive calls in two ways. For instance, either as a call controller for your associated desk phone, or as a soft-phone from your Mac® or PC.
  • One place to see the availability of coworkers, place a phone call, start team chat and a launch a video conference.
  • With the Elevate Desktop and Mobile Applications, you can take your contacts, files and conversations with you – wherever you are.

Elevate Mobile Application

This powerful application transforms your phone into an essential collaboration tool, making teamwork on-the-go easier than ever. See who is available, send and receive team chats, place calls and see voicemails all from one application—anytime, anywhere.

  • Extend your business phone number and extension to your mobile phone, so you can place and receive calls on-the-go or even transfer calls from your desktop phone to your mobile device – seamlessly, without interruption.
  • Your full desktop chat history is synchronized with your mobile device so you can stay connected and continue conversations no matter where you are.
VoIP Chicago
Business VoIP Services in Chicago

Video Conferencing & Screen Sharing

Elevate includes Online Meeting, an easy-to use, reliable video collaboration tool.

  • HD video conferencing eliminates unnecessary travel and empowers teams with remote members to be more productive.
  • Screen sharing. The computer desktop can be shared with team members in real-time, improving collaboration and speed of decision making.
  • Includes a conference dial-in number, and custom URLs for meetings.

File Sharing

File sync and share with backup for desktops, mobile devices, and file servers.

  • The most current version of files from any device.
  • Easy and protected file sharing.
  • Integration with Windows file server, Exchange Email, Active Directory, Outlook, Office, and Office 365®.
  • Full control over files, users, devices, and sharing activities.
Business VoIP Services in Chicago

Elevate Phone Systems – What’s Included With Business VoIP Services

Each user receives:
  • Local phone number with unique extension
  • Ability to have up to five endpoints
  • Inbound/Outbound Caller ID
  • WebFax
  • Voicemail box with transcription services
  • Elevate Mobile App & Desktop App
  • Online Meeting with up to 4 participants (30 with Elevate Pro)
  • 2GB per user ShareSync file share and backup (100Gb per user with Elevate Pro)
Business Voip Services
Each account receives:
  • Centralized handling of all locations
  • Auto Attendant with a direct inward dial phone number
  • Ability to configure up to 10 hunt groups
  • Conferencing: 200 toll-free minutes / month
  • Active directory integration for easy configuration of users
  • Hunt Group reporting
  • Enable/Disable call recording

Professional VoIP Phone Systems for All Your PBX Needs.

  • Easy-to-use interfaces, rich audio quality and productivity features
  • Phones are pre-programmed to work seamlessly with Elevate
  • Phones are plug and play, and can be used anywhere there is an internet connection*

With state-of-the-art business VoIP unified communications, your Chicago company can reach new heights. Your phone system is one of the most vital pieces of your infrastructure, and at Middleground IT support, our extensive experience with digital-based phones is second to none. As a matter of fact, we use the same systems we sell! And of course, we stand by the quality of not only their products, but the people who work with them.

We make sure your business VoIP services work!

Stop worrying about missing or dropped calls, and focus on managing core matters.

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